In financial services, the first adviser to respond with substance wins the client. CAI Flow makes sure your business is always first. Built for mortgage brokers, financial planners, and insurance brokers.
Built for financial services professionals. Mortgage brokers, financial planners, and insurance brokers all share the same challenge. Enquiries arrive at unpredictable hours, follow-up is inconsistent, and past clients drift to competitors simply because no one stayed in touch.
Financial services is a trust business. Trust starts with responsiveness. A borrower comparing mortgage brokers at 8pm on a Sunday will go with the first broker who gets back to them. Not the best broker. The fastest one.
Most financial services businesses lose clients not because of poor advice, but because the gap between an enquiry arriving and someone acting on it is too long.
Every new enquiry answered within 60 seconds, 24 hours a day. No lead goes cold while your competitors are still drafting a reply.
Automated review requests sent at the right moment. After a settlement, a successful plan implementation, or a policy placement.
Your past clients are your warmest leads. A targeted campaign reaches them at exactly the right moment in their financial life.
A Sunday evening. A first home buyer starts comparing mortgage brokers online. Here is what happens with CAI Flow in place.
They are comparing three brokers. All three receive the same lead at the same time.
The buyer receives a professional, personalised message. Their situation is acknowledged, key questions are asked, and a discovery call is offered for Monday morning.
The buyer books a time for Monday. Your broker starts the week with a confirmed appointment. The two competing brokers respond on Monday morning to silence.
A personalised SMS is sent to the new homeowner at the right moment. Reviews are generated consistently without anyone having to remember to ask.
A targeted message reaches the client as their fixed rate approaches expiry. They book a refinance review from a contact you already owned.